MEET OUR AWARD-WINNING PRE-PLANNING TEAM
Kelly Gramola Townsend
Licensed Funeral Director & Insurance Agent – Pre-Planning Specialist - Supervisor, Willow Street location
Kelly@SnyderFuneralHome.com
Kelly is a graduate of Lancaster Catholic High School and the Funeral Service Education Program at Northampton Community College, where she earned their Funeral Service Student of the Year award. Kelly is one of our pre-planning experts. She began working in the offices of the Charles F. Snyder Funeral Home in 2001. She served her internship with the Charles F. Snyder Funeral Home and received her Funeral Director’s license in July of 2006. Kelly is a former parishioner at St. Anne’s Catholic Church and a current parishioner at St. John Neumann Catholic Church. She lives in Lancaster with her husband Justin, daughters Emma and Caroline.
Jacqueline H. “Jackie” Adamson
Licensed Funeral Director & Insurance Agent – Pre-Planning Specialist – Supervisor, Spacht-Snyder
Jackie Adamson has been part of the Charles F. Snyder Funeral Homes family since 1997, following her graduation from the Pittsburgh Institute of Mortuary Science. With nearly 30 years of experience, she is known for her knowledge, exceptional customer service, and approachable nature. Jackie is passionate about helping families plan ahead with compassion, clarity, and a personal touch. She also oversees our Spacht-Snyder location in downtown Lititz and launched the funeral home’s popular Lunch and Learn educational program. She has been recognized for her dedication to the families she serves, including serving as President of the Lancaster County Funeral Directors Association.
Jackie is proud to call Lititz home and values the strong sense of community it offers. She enjoys spending time with her husband Ed, their children Jacob and Norah, and their dog Ginger—especially when it means cheering from the stands at local sporting events. A familiar and enthusiastic presence, she loves supporting not only her kids, but the entire community. Originally from Western Pennsylvania, she’s also a devoted Pittsburgh sports fan.
Above all, Jackie feels honored to serve families during life’s most meaningful moments, offering guidance, care, and a reassuring presence every step of the way.
Pre-Planning Team
The place I call home...
One of my favorite parts of the Lancaster community is First Fridays in Lancaster City. I enjoy walking the streets of the town in which I grew up and visiting the local art galleries, restaurants, museums and taking in the beautiful architecture. It's is a wonderful example of the history, local arts, and culture found in my home town. Being a part of such a thriving community is exhilarating to me.
